Privacy Policy

Last updated June 23, 2026

This Privacy Policy explains how Dua9 Digital Vault ("we", "us"), a product of Dua9 AI Agency, handles your information when you use our website, courses, and digital products.

1. Information we collect

• Account data: name, email address, and password (stored hashed).
• Purchase data: order records and entitlements. Payments are processed by Gumroad — we do not store your card details.
• Usage data: pages visited, course progress, and device/browser information collected via cookies and analytics tools.

2. How we use your information

• To create and manage your account and deliver purchased products and course access.
• To send transactional emails (purchase confirmations, password resets, account notices).
• To improve our products and understand how the site is used.

3. Third-party services

We rely on trusted providers including Gumroad (payments), Google Drive (course video hosting), and analytics platforms (e.g. Google Analytics, Meta, TikTok). Their use of data is governed by their own privacy policies.

4. Cookies

We use cookies for authentication and analytics. See our Cookie Policy for details.

5. Data retention & your rights

We retain your data while your account is active. You may request access, correction, or deletion of your personal data by contacting us.

6. Contact

Questions? Email support@dua9.agency.